Terms of Use for Mziki Tours Booking Platform
Introduction
Welcome to the Mziki Tours Booking Platform. These Terms of Use govern your access to and use of our platform, including any content, functionality, and services provided. By using our platform, you accept and agree to be bound by these terms, along with our Privacy Policy. If you do not agree to these terms, you must not access or use the platform. Mziki Tours reserves the right to modify these terms at any time, and such modifications will be effective immediately upon posting. It is your responsibility to review these terms regularly to ensure that you are aware of any changes.
User Registration and Accounts
To use certain features of the platform, you may be required to register and create an account. When creating an account, you agree to provide accurate and current information, and to update this information as needed. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or breach of security. Mziki Tours will not be liable for any losses or damages arising from your failure to comply with this section.
Booking Process
Our platform facilitates the booking of tours and related services. By making a booking, you agree to provide complete and accurate information. All bookings are subject to availability and confirmation by Mziki Tours. Once a booking is confirmed, a contract is established between you and Mziki Tours, and you will be bound by our cancellation policy, as well as any additional terms and conditions pertaining to your specific booking. You agree to pay all charges incurred by you or on your behalf through the platform, including any applicable taxes, fees, and surcharges.
Cancellations and Refunds
Cancellation policies vary depending on the specific services booked. It is your responsibility to review and understand the cancellation terms that apply to your booking. Generally, cancellations made within a specified period prior to the start date may incur penalties as outlined in your booking details. Refunds, if applicable, will be processed according to the policy associated with your booking. Mziki Tours reserves the right to cancel or modify any booking if necessary, and will endeavor to provide alternate arrangements or full refunds in such cases.
Conduct and Prohibited Activities
You agree to use the platform solely for lawful purposes and in accordance with these terms. You are prohibited from engaging in any activities that may harm the platform, its users, or its functionality, including but not limited to hacking, uploading harmful software, or distributing unsolicited advertising. You agree not to use the platform to collect personal information about others without their consent, or to misrepresent your identity. Mziki Tours reserves the right to terminate access to the platform for any user who violates these terms or engages in objectionable conduct.
Intellectual Property
All content on the Mziki Tours Booking Platform, including text, graphics, logos, images, and software, is the property of Mziki Tours or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive license to access and use the platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any of the content without explicit permission from Mziki Tours. Unauthorized use of our intellectual property may result in legal action.
Use of Photos and Media
During your tour with Mziki Tours, photographs and videos shall be taken by our team or affiliates for documentation, promotional, marketing, or educational purposes. By participating in our tours, you grant Mziki Tours the right to use, reproduce, and publicly display any photos or media captured that include your likeness in any of our promotional materials including, but not limited to, brochures, social media, websites, and advertisements.
Disclaimer of Warranties
The Mziki Tours Booking Platform is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the platform or the information, content, materials, or services included. To the fullest extent permissible by law, Mziki Tours disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the platform will be uninterrupted or error-free, and we are not responsible for any technical malfunctions or failures.
Limitation of Liability
To the maximum extent permitted by law, Mziki Tours and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the platform. This includes, but is not limited to, damages for errors or omissions, loss of data, loss of goodwill, or unauthorized access to your transmissions or data. If you are dissatisfied with the platform or these terms, your sole and exclusive remedy is to discontinue using the platform.
Governing Law and Dispute Resolution
These Terms of Use and any disputes arising from or relating to the platform shall be governed by and construed in accordance with the laws of Kenya and Finland, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Kenya and Finland. You agree to resolve any disputes on an individual basis, and not as part of any class or representative action.
Contact Information
If you have any questions or concerns about these Terms of Use, please do not hesitate to contact us using the details provided on our website. Our team is dedicated to ensuring a positive experience for all users and will be happy to assist you with any inquiries. Thank you for choosing Mziki Tours, and we look forward to providing you with memorable musical experiences in Kenya.